Love making coffee, preparing food or working with people?

Day programs

STEP 1: Learn and practise hospitality skills

Explore different ways to build practical hospitality skills, from preparing food and making coffee to learning customer service.

Pakenham 13

Food Technology - Multiple locations

Prepare different meals while learning kitchen skills such as food preparation and safety. You can also plan meals, create shopping lists and explore ways to reduce food waste.

Sages kitchen coffee cart 4

Cottage Kitchen - Sages Cottage Farm

Use fresh produce from Sages Cottage Farm to prepare meals for Wallara clients and staff. Cook, plan meals and build your hospitality skills alongside the team.

Pakenham barista skills

Barista Skills - Pakenham

Learn to make different coffees and use café equipment alongside your Support Coach. Practise your skills before exploring other hospitality opportunities.

Sages kitchen coffee cart 6

Coffee Cart - Sages Cottage Farm

Make coffee, use café equipment and practise your barista skills at the Sages Coffee Cart.

Day programs

STEP 2: Build your hospitality skills

Put your hospitality skills into practice through customer service, taking orders, handling money and serving food and drinks.

Cafe client pathways

The Welcome Post Café - Seaford

Work in a real café environment at The Welcome Post Café, located within Frankston RSL. Prepare coffee and morning tea, serve veterans, use a point-of-sale system, and strengthen your customer service and communication skills with support from experienced Support Coaches and RSL staff.

Before you start: This program is suited to people who already have some hospitality skills or experience. An interview and skills assessment will help determine whether it’s a good fit.

Cafe W Potter st

Café W - Potter Learning Campus

Make coffee, serve pre-packaged food, greet customers and practise order taking at Café W. Build skills and confidence using the Square point‑of‑sale system, processing sales and safely handling money in a supportive, hands‑on environment.

Interested in Hospitality? Talk to the Client Experience Team
Supported Employment

STEP 3: Practise your skills in a workplace

Work at one of Wallara’s internal Café W locations. Practise your hospitality skills while preparing food and drinks and serving Wallara staff and clients.

Cafe W Logistics clients

Café W @ 160 - Keysborough

Practise your hospitality skills at Café W @ 160, serving Wallara staff and clients at Wallara’s Head Office and Wallara Logistics.

Help prepare food and drinks, serve customers and provide catering for meetings and events.

Reservoir Cafe W

Café W @ Reservoir

Practise your hospitality skills at Café W@ Reservoir, serving Wallara Logistics staff and clients. Make coffee, serve pre-packaged food, greet customers and take orders.

Supported Employment

STEP 4: Work in a social enterprise café

Explore Supported Employment opportunities in Wallara’s public-facing Café W locations. Work as part of a café team alongside Wallara coaches, serving customers and working across coffee making, food preparation, customer service and other café tasks.

Hospitality Cafe W 1

Café W @ Seaford

Coffee, food and customer service

Work as part of the Café W team at the Healthy Futures Hub in Seaford. Prepare and serve coffee, breakfast and lunch, help with customer service and take part in catering.

Hospitality

Café W @ Monash

Coffee, snacks and customer service

Work as part of the Café W team at Monash University. Prepare and serve coffee, cold drinks and snacks while working with customers in a university setting.

Supported Employment

STEP 5: Work at in a busy hospitality environment

Supported Employment at Sages Cafe (Sages Cottage Farm) with opportunities to broaden experience and, where relevant, complete industry training such as RSA and food safety certification.

Sages Hospitality

Sages Cafe - Sages Cottage Farm - Baxter

Work as part of the hospitality team at Sages Café at Sages Cottage Farm. Build experience across food and drink service, customer service and other café tasks alongside qualified chefs, baristas and hospitality team members.

As a busy hospitality environment, Sages Café may be suited to people who already have some hospitality skills or experience and are interested in building on them.

Depending on your role, you may also have opportunities to complete relevant hospitality training, such as Responsible Service of Alcohol (RSA) and food safety certification.

Interested in Hospitality? Talk to the Client Experience Team
Open Employment

STEP 6: Explore other employment opportunities

Wallara can support you to explore employment opportunities with other employers. Some people may choose Open Employment, continue in Supported Employment, or combine different employment opportunities.

Camilo hospitality Logistics

Open Employment

Open Employment may be another option depending on your individual employment goals.

Wallara can support you to explore employment opportunities with other employers. Some people may also choose to continue in Supported Employment while working in Open Employment.

Hospitality pathway stories

See Brendan, Courtney and Olivia's hospitality pathways

Interested in hospitality at Wallara?

Talk with the Client Experience Team about your interests, goals and which hospitality opportunities might suit you.

wallara Hospitality supporting 04